Susan Gallwey has over 20 years of experience in the Development Education sector in Ireland. She has worked with learners ranging from pre-schoolers to third level students to pensioners, and she has served as a staff member in organisations small (Waterford One World Centre) and large (Trócaire). She has been very involved in the IDEA network since its inception in 2003, serving on the National Council and then on the IDEA staff team. She currently is active in IDEA as an individual member, focusing particularly on the area of Quality & Impact. Susan is particularly interested in how we can work with results-based approaches in a way that does justice to our complex Development Education practice.